“YOUR DATA IS SECURE”
Information in compliance with personal data protection regulations
In Europe and Spain, there are data protection regulations designed to protect your personal information, which our organization is required to comply with.
Therefore, it is very important to us that you fully understand what we will do with the personal data we request from you.
This way, we will be transparent and give you control of your data, using simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if you have any questions after reading this information, do not hesitate to ask us.
Thank you very much for your cooperation.
Who are we?
- Our name: EYNORTE S.L.
- Our CIF/NIF: B01125947
- Our main activity: Other activities
- Our address: Cargo Terminal, Dept. 13-15, Sondika Airport, 48150 – Sondika (Bizkaia)
- Our contact telephone number: 944532200
- Our contact email address: eynorte@eynorte.com
- Our website: https://www.eynorte.com
- For your trust and security, we inform you that we are registered in the following Commercial Registry/Public Registry:
Our main activity is subject to prior administrative authorization. For your trust and security, we provide you with the details of this authorization and the identification of the competent body responsible for our supervision: Administrative authorization: Body responsible for our supervision:
We are at your disposal; do not hesitate to contact us.
Contact our Data Protection Officer
Did you know that we have a Data Protection Officer to whom you can send all your complaints, questions, and suggestions regarding the use of your personal information?
Our Data Protection Officer is called AUDIDAT 3.0 SL, and these are their contact details:
- Contact email address: dpd@audidat.com
What will we use your data for?
Generally, your personal data will be used to interact with you and provide our services.
It may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data is necessary to interact with you and provide our services. To this end, we will provide you with a series of checkboxes that will allow you to make clear and simple decisions about the use of your personal information.
Who will know the information we request?
Generally speaking, only duly authorized personnel within our organization will be able to access the information we request.
Similarly, those entities that need access to it in order to provide our services may have access to your personal information. For example, our bank will have access to your information if payment for our services is made by card or bank transfer.
Likewise, public or private entities to which we are required to provide your personal information in compliance with a law will have access to your information. For example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions that exceed a certain amount.
In the event that, apart from the aforementioned situations, we need to share your personal information with other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.
How will we protect your data?
We will protect your data with effective security measures based on the risks involved in using your information.
To this end, our organization has approved a Data Protection Policy, and annual controls and audits are conducted to verify that your personal data is secure at all times.
Will we send your data to other countries?
Some countries around the world are safe for your data, and others are less so. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the perspective of data protection.
If, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your permission in advance and implement effective security measures to reduce the risks of sending your personal information to another country.
How long will we retain your data?
We will retain your data for the duration of our relationship and as long as required by law. Once the applicable legal deadlines have expired, we will delete it in a secure and environmentally friendly manner.
What are your data protection rights?
You can contact us at any time to find out what information we have about you, rectify it if it is incorrect, and delete it once our relationship ends, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations.
To request any of these rights, you must submit a written request to our address.
We have specific forms available at our offices to request these rights, and we offer assistance in completing them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving marketing about our products or services, but no longer wish to receive marketing, you can let us know by filling out the opt-out form available at our offices.
If you believe your rights have been violated, where can you file a complaint?
If you believe your rights have been violated by our organization, you can file a complaint with the Spanish Data Protection Agency through any of the following means:
- E-mail: www.agpd.es
- Postal address:
Spanish Data Protection Agency
C/ Jorge Juan,
28001 Madrid - By phone:
Tel. 901 100 099
Tel. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge, and the assistance of a lawyer or solicitor is not required.
Will we create profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for service provision, commercial, or other purposes, we need to create profiles about you. An example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.
In such cases, we will implement effective security measures to protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always request your permission in advance through clear options that will allow you to decide.